- Shipping & Returns
Shipping & Returns
Please make sure you contact a sales consultant prior to purchase if you are unfamiliar with our products. The concentration of the ingredients is professional grade and unprecendented. Sensitive skin may be prone to reaction to some products. Please call with ANY questions.
We offer complimentary UPS Standard Ground shipping to any address within the United States, including Hawaii and Alaska, on all orders over $98.00. For orders under $98.00, we offer UPS Ground shipping for $10.00.
We are not responsioble for lost, stolen or misplaced packages once shipment delivery has been confirmed.
RETURNS & EXCHANGES
If you are not fully satisfied with your purchase, items may be returned within 14 days of purchase providing that they are unopened and in the original packaging.
Any problems, missing items or issues with your shipment must be reported within 3 days of delivery. The item purchased must be unopened and not used and in its original packaging.
If the product is defective or damaged, please call 203-413-3520 for a return sticker.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We are unable to refund shipping charges for the returned item. The cost of the return shipping and handling is the responsibility of the sender. We will pay for all return shipping fees on any damaged products.